Executive assistants are the unsung heroes of many organizations, but hiring amazing support is often a challenge. We have found the secret ingredient is discretionary effort and we have an approach to interview for that skill.

An engaged workforce can dramatically improve an organization's performance and conversely disengaged employees can be the poison that ruins an organization.  Many organizations, especially large ones run an annual or bi-annual employee engagement survey to measure the level of engagement in their organization.  If designed properly and administered well these tools can provide a good gauge of employee engagement.