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GAME ON! HOW TO CREATE A WINNING CORPORATE CULTURE VIA PING PONG

I have worked for three companies in my career that had Ping-Pong (Table Tennis) tables in the offices.  The Motley Fool,Time Warner Cable’s Road Runner operation and Doosan Infracore International.  The existence of a Ping-Pong table in each of those environments was very telling about the type of culture that each company wanted to foster.

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Culture, Organization Development Brian Formato Culture, Organization Development Brian Formato

DIVERSITY AND PERCEPTIONS AS EXPOSED BY THE DRESS THAT WENT VIRAL

Earlier this year the image below was posted on Tumblr with the tag, “Is the dress white and gold or black and blue?”  That single post led to marital discontent, celebrity arguments, news channel mayhem and millions of views and shares on social media.  While the rough statistics showed that about 78% of people saw the dress as white and gold, the 22% who saw it as black and blue were actually correct.  The real dress is in fact black and blue.

here is a lesson here.  While we think we are all quite similar, we truly see the world through different lenses. 

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Culture, Leadership Development, Strategy Brian Formato Culture, Leadership Development, Strategy Brian Formato

LEADING FROM THE FRONT: WHAT DO A HEAD OF SCHOOL AT CHARLOTTE COUNTRY DAY AND THE CEO OF SOUTHWEST AIRLINES HAVE IN COMMON?

As leaders it is the small actions that can have large impacts. Think about the last time you greeted your employees or customers in the office lobby or at the front door to your retail outlet. If you have never tried it, go for it. That small gesture will have a lasting positive impact. Learn how the actions of one school leader model the behaviors of a great leader.

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HIRING FREEZE: TWO WORDS THAT CAN CAUSE IRREPARABLE DAMAGE TO AN ORGANIZATION

As a former leader that I worked with always said using the military term, you want “Fewer soldiers, better fed”.  A headcount freeze is an opportunity to increase hiring not freeze it.  The problem is that too many organizations mix up the intent versus the impact.  It is important to be very clear on the goal.  If the goal is to freeze employee expenses (salaries and benefits) at their current level, then a headcount freeze can achieve the same result as a hiring freeze, but in a much more effective manner. 

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BUSINESS IS GOOD, WHY ARE MY BEST EMPLOYEES LEAVING?

One of the biggest issues facing many our Groove Management’s clients is employee retention.  Turnover is up across the board.  Voluntary attrition rates continue to climb because the job market has heated up.  Employees are recognizing that there are a lot more opportunities in the marketplace than have existed during the past eight years.  With the aid of LinkedIn and other socialrecruiting tools, recruiters are doing a better job of identifying passive job seekers.  The end result is that companies are struggling to hold onto their top talent.

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Culture Brian Formato Culture Brian Formato

THE MOST IMPORTANT QUESTION TO ASK WHEN MEASURING EMPLOYEE ENGAGEMENT

Most companies have come to recognize that there is a direct correlation between employee engagement and financial results.  Employees who are engaged give discretionary effort and do the right things for their employers.  That translates into better business results.  However, too many companies fail at effectively measuring employee engagement.  In working with several clients on their culture and employee engagement, we have found that companies often confuse employee satisfaction with employee engagement.  The two terms are used synonymously, yet their definitions are quite different. 

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ARE YOUR EMPLOYEES ENGAGED AS RENTERS OR OWNERS?

An engaged workforce can dramatically improve an organization's performance and conversely disengaged employees can be the poison that ruins an organization.  Many organizations, especially large ones run an annual or bi-annual employee engagement survey to measure the level of engagement in their organization.  If designed properly and administered well these tools can provide a good gauge of employee engagement.  

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CAROLINA PANTHERS PERSEVERANCE TEACHES A GREAT LESSON

Similar to starting a new job or a new school, the Panthers entered the 2014 season feeling good about themselves.  They had completed a winning season the year before despite being eliminated in the first playoff game.  This season got off to a decent start with a 2-0 record.  The fans were on board and everyone had high hopes.  Then the Panthers hit a wall.  It was as if someone had cast a spell over them.  They won only one of their next nine games; well they did have a tie in there.  Entering December with a record of 3-8-1, the fans and everyone else had counted them out.  Maybe next year they would get their act together. 

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