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Remembering Herb Kelleher from Southwest Airlines, A Chance Encounter
My Chance encounter with Herb Kelleher from Southwest airlines
LEADING FROM THE FRONT: WHAT DO A HEAD OF SCHOOL AT CHARLOTTE COUNTRY DAY AND THE CEO OF SOUTHWEST AIRLINES HAVE IN COMMON?
As leaders it is the small actions that can have large impacts. Think about the last time you greeted your employees or customers in the office lobby or at the front door to your retail outlet. If you have never tried it, go for it. That small gesture will have a lasting positive impact. Learn how the actions of one school leader model the behaviors of a great leader.
TARGET YOUR CUSTOMERS IN YOUR TALENT ACQUISITION STRATEGY
Does your organization have a well developed talent acquisition strategy? Have you considered your existing customers as a potential target audience for your open roles? Are you sick of your current job?