12 Human Resources terms that can improve your business results. Let your company’s vocabulary drive your culture and your business intentions.

Employee engagement is critical during a crisis. This is the time for leaders to step up. Driving employee engagement during the Coronovirus requires a focus on communications, empathy and true leadership.

These are going to be trying times. The best leaders will lead with empathy. Having led significant downsizing post 9/11 I have some lessons learned to share in this post.

Honest is a rare thing in this day and age. When you come across someone with high integrity it makes you take notice.

My Chance encounter with Herb Kelleher from Southwest airlines

Learning to give and receive feedback effectively is one of the most powerful skills a leader can learn.  The feedback piggy bank is an easy concept to grasp, but one that takes practice to implement.

As leaders it is the small actions that can have large impacts. Think about the last time you greeted your employees or customers in the office lobby or at the front door to your retail outlet. If you have never tried it, go for it. That small gesture will have a lasting positive impact. Learn how the actions of one school leader model the behaviors of a great leader.